For help with your account, program related questions and billing inquiries, please view the FAQ below.  If your question remains unanswered, please email us: Click Here

Frequently Asked Questions:

How does this program work?
This is an online software program that will assist you with your diet. The core of the program is our interactive tools to help you plan and track your weight, meals and exercises. The program then produces charts and graphs that give you valuable insight into the effective and ineffective portions of your diet. In addition, you can start a diet blog, communicate with other dieters using our exclusive message board and find a diet buddy using our buddy finder tool.

What are the requirements for using the program? Is it compatible with my Apple Mac?
Since our software is internet based, it only requires is a computer with an internet connection and a newer version of any major internet browser. You'll also need Adobe Flash installed on your machine, which is a free download (most likely, it is already installed). This software is tested on the latest versions of Internet Explorer, Apple Safari & Firefox.

Can I access my account at work?
Yes! You may access your diet information from any computer with an internet connection. Home, work, hotels, etc.. any place there is a internet connection, your diet information is available.

If I become a member, will I receive spam email?
Absolutely not. We've been on the web for over 8 years and we've never sent one spam email message (and never will). We do not share or rent your information. There are no pop-up ads (no ads of any kind within the program) and we never employ unethical methods such as spyware or adware.

Is there a free trial available?
Not at this time. Upon joining the program, you will have full access to the program, which includes the daily lessons, diet tips, recipes and more. We feel the program is full of value that easily justifies the price.